• We reserve the right to refuse returns for any reason
• All return requests must be filed, via our website, within 14 days of purchase.
• Request a Return HERE
• Customer is responsible for all costs of returning an item, including shipping, insurance etc
• Customer is responsible for merchant credit-card fees paid by Velo Verde
• We may charge a re-stock fee, at our discretion, of up to 30%
• Any items accepted for return must be in original, un-tampered condition, in original packaging